Attention: Support requests only via support center!Attention: Support requests only via support center!Attention: Support requests only via support center!

Right of revocation


You have the right to revocation within fourteen days without giving a reason this contract.

The revocation period is fourteen days from the date, have taken to buy, or a representative of your third party other than the carrier and possession of the goods or has.

To exercise your right, you have to…

Ankermann Computer e.K.
Alemannenstr 2
D-79331 Teningen
phone. +49 (0) 7641/93 40 830

…a consigned by a clear statement (eg by post letter, fax or e-mail) of your decision to revocation from this contract, inform. You can sure use the attached model revocation form, which is not mandatory, however.

To meet the revocation deadline, it is sufficient that you send your communication concerning the right of revocation before the revocation period.


Effects of revocation

If you revocation from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.

They bear the direct cost of returning the goods.

You only need to pay for any diminished value of the goods, where the value loss is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.


Exclusion of right 

The right does not apply to contracts for the supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer is required or which are clearly tailored to the personal needs of the consumer.





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