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Returns & Service

There are two logistics partner Go! Express & DHL to choose from - Decide for yourself!

country DHL Go! Express
costs delivery time costs delivery time
Germany   9.90 €
3-5 workdays*
(also Saturday)
19.00 € 1 workday*
(before 12 am)
Europe 29.00 €
3-5 workdays*
(also Saturday)
49.00 € 2-4 workdays*
(before 12 am)
Switzerland 49.00 €
3-5 workdays*
(also Saturday)
not possible
* This is the pure transport time of the logistics service

Go! express

GO! Express specializes in transporting sensitive goods! This ensures that your dream PC arrives on time with you. GO! Express also ensures an upright shipping and exceptional treatment of the packet (no assembly lines). Thus, impact damage can be virtually eliminated. Once your order has left our distribution center, get out of our system automatically sends an e-mail with your tracking code from GO! Express .

GO! Express - Order Tracking National GO! Express - Order Tracking International

Germany: GO! Express provides your PC system the next working day between 8:00 - to 12:00.
Europe: GO! Express provides your PC system within 48 hours on a working day (Monday-Friday).


Note: In the countries France, Italy, Spain and UK works Go! Express by UPS together.

More information is available directly from Go! Express or ones in the brochure as a PDF

Do you have questions about shipping with GO! Express Our team is at your disposal.
(We assume no liability for technical or editorial errors or editorial errors on the part of the homepage GO! Express.!)

 

DHL

DHL is the partner for the domestic and international parcel shipping. As the market leader provides DHL to professional and global express services and customized logistics solutions. With the parcel, express and logistics services combines DHL every day people. Once your order has left our logistics center, you will automatically receive an email with your tracking code from our system DHL .

Germany: DHL is your PC system the following business day (Saturdays) to. Unfortunately specifying an exact time of delivery is not possible!
Europe: DHL is your PC system within 48 hours in a day (Monday-Saturday) to.

DHL - Order Tracking

Do you have questions about shipping with DHL - Our team is at your disposal.
(We assume no liability for technical or editorial errors or editorial errors on the part of the website of DHL.!)

pickup

A pickup in our store is of course free of charge. Please note our opening times and arrange a collection date.

Here appointment .

Packing & Shipping In three steps to your desired computer

 

  1. The control
    Following the successful receipt of payment Your order is a technical examination of the compilation of individual PCs by a qualified technician. Here, if abnormalities are recognizable or components not harmonize with each other (for example, the power supply can not produce sufficient power) we will contact with you and give you suggestions. After a successful test, the order will be passed in the assembly.
  2. The assembly
    A team of trained technicians takes care of your system and installed the individual components in the housing you have selected. Here, we focus on a clean cabling and the scope of the fan to circulate the heat exchange. After the system is assembled from the different hardware components, it is tested thoroughly by means of a software extensively. No system leaves our assembly without a quality manager has checked all the components and operation of the PC.
  3. The shipping
    After the computer system has all stations (control, assembly, test day) successfully passed, it is passed in our logistics department. There will be packaged together with the component equipment safely and carefully by our staff.

    Warning: Please note that we do not settle for reasons of space all the original packaging of a delivery. Should this be desired by you, please let us know when ordering a "comment" with!

These three steps mastered our team within 2-4 working days (Monday-Friday) depending on the size and complexity of your system. If the revision leads to delays, you will be notified via e-mail or by phone.

As we pack your PC system?
Each order is particularly well-packed by us and protected against external influences from outside. The box of the computer housing is in this case provided with a particularly strong carton and packaging with special chips (100% recyclable) provided (see cross section). This way we can ensure that your PC system undamaged arrive.

Cross-section of our transport security

Driver CD's
Accessories etc ...

The computer

pad
crumple zone

PC Carton 1

overpack
Carton 2

Tax-exempt intra-Community supply EU countries for business

As intra-Community supply a tax exemption of the VAT system is called after a cross-border shipment within the European Union (initially within the European Community) tax-exempt from VAT in the State of the departure of the transport.
(Source: Wikipedia ) When registering in our online store as a customer, you have the option of your Tax ID (VAT) to detect. Then you are shown without VAT. Prices in the shop system net.

 

For more information please contact our team available.
Your team Ankermann

 

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